AI customer service for dental and clinics
Reception that answers in the middle of a treatment
Patients call when everyone is busy in the treatment rooms. The receptionist answers, takes appointment requests, cancellations and urgent cases, and sends them finished to reception.
No setup fee. Free for 14 days.
You are in the middle of a treatment.The phone rings.Emma answers.
Every missed call is a patient waiting
Everyone is in the treatment rooms
The phone rings when nobody can step away. The patient calls again, or calls another clinic.
Urgent cases in the evening
Toothache does not wait until the morning. The caller wants to know someone has taken it.
Cancellations that never arrive
A cancellation that does not reach reception becomes an empty chair that could have been filled.
The same questions every day
Opening hours, prices and parking take time from the patients in front of you.
What the receptionist does
- ✓
Appointment requests
Name, number and times that suit, sent to reception who confirm in your booking system.
- ✓
Cancellations straight away
The cancellation reaches you at once, so you have time to fill the slot.
- ✓
Urgent cases flagged
Urgent cases are clearly marked so you see them first.
- ✓
Answers the questions
Opening hours, prices, address and parking, based on what you tell us.
- ✓
Transfers to reception
If the patient wants to speak to a person, the receptionist transfers the call to you.
- ✓
Around the clock
Even when the clinic is closed.
How to get started
- 1
Tell us about your business
Fill in the form on Get started. It takes two minutes.
- 2
We handle the rest
We read your website, give the receptionist a name and a voice, connect the number and make a test call with you.
- 3
Your customers call
You get your own number to give customers, or forward your current number when you cannot answer.
Rasmus Andersson, founder
I have run operations at a call centre with close to 900 calls a day
I worked for seven years at a call centre with around a hundred employees across three offices. I was responsible for real-time operations and worked on service quality, from the cases where customers were at their most dissatisfied to the numbers that show whether customer service works: answer time, call length and error rate. For the past year and a half I have been building Voqal myself.
Voqal AB is based in Gothenburg, Sweden. Calls and enquiries stay within the EU. People who cannot call can chat on your website, and anyone who wants to talk to a person is transferred to you.
Pricing
Three plans. They differ only in how many call minutes are included.
Start
€89/mo
250 call minutes per month
- ✓Phone and chat on your website
- ✓Transfers to you when needed
- ✓We handle everything for you
Pro
€269/mo
1,500 call minutes per month
- ✓Everything in Start
- ✓Six times the minutes
- ✓Suits most offices and property managers
Business
€629/mo
5,000 call minutes per month
- ✓Everything in Pro
- ✓Several phone numbers
- ✓Priority support
All prices exclude VAT. No setup fee for the plans. Need a custom flow or an integration with your business system? We will send you a quote.
For your industry
Frequently asked questions
Let the next patient get an answer
No setup fee. Free for 14 days.
Try it free for 14 daysContact us
Questions before you get started? We reply within a day.
Call us
+46 10 198 58 54