Automated customer service working around the clock
Voqal is your automated customer service solution, answering phone calls, handling chat and email, fully tailored to your brand.
Incoming call
+46 70 123 45 67
Maja · Nordic Furniture
Hi, I'm Maja. How can I help you today?
Customer
I was wondering about your opening hours on Saturday...
- ✓Built for European SMEs
- ✓GDPR agreement included in every plan
- ✓EU data residency (Frankfurt)
- ✓Live within 1 week
- ✓No hidden fees
Everything you need
One platform that handles all customer contact, automatically.
24/7 phone support
An agent that answers every call at any time of day, never a missed customer.
Chat & email
Handle all channels from a single platform with a consistent customer experience.
Analytics & insights
See how your customers contact you, identify trends, and continuously improve.
Quick setup
Get up and running in days, no lengthy implementation or IT resources required.
Pricing plans
Choose the level that suits your business. Upgrade whenever you want.
Small
3 990 SEK/mo
133 SEK per day
- ✓25 calls/day included
- ✓Booking and callback
- ✓Live within 1 week
Pro
7 990 SEK/mo
- ✓Unlimited calls (fair use)
- ✓Chat widget for your website
- ✓vs. receptionist: 18 000-25 000 SEK/mo
Enterprise
From 25 000 SEK/mo
- ✓Unlimited, max 10 min/call
- ✓API integration
- ✓Tailored for larger organisations
Compared to a part-time receptionist: 18 000-25 000 SEK/mo including employer costs, for business hours on weekdays only.
How it works
From onboarding to live in under a week, no IT project required.
1. Connect your company
We connect your phone, email and chat to Voqal in just a few days.
2. Train the agent
Upload FAQs, manuals and docs, so the agent learns about your business.
3. Go live
The agent answers, analyzes and reports, you focus on your core business.
Why Voqal?
AI customer service that actually works, built for businesses that can't afford to miss a call.
Never miss a customer
Our virtual receptionist answers every call around the clock, every day of the year. No queue, no wait, your AI customer service agent picks up instantly, just like a human would. The result: happier customers and more closed deals.
Live in 5 days
Get started with automated customer service without lengthy IT projects. We configure your AI agent and tailor it to your business in under a week. Intelligent phone answering has never been faster to deploy.
100% EU-based AI
All data processing takes place within the EU with full GDPR compliance. Voqal's AI customer service runs on European infrastructure, you own your data and your customer conversations never leave the EU.
From the blog
Read about how AI is transforming customer service.
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Read the article →Contact us
Want to learn more or book a personal demo? Get in touch!