Pricing
AI customer service from 995 SEK/mo
Every plan answers your customers by phone and chat, in Swedish, around the clock. You pay for call minutes per month and can switch plan as your business grows.
Choose a plan
The plans differ in how many call minutes are included. Everything else is the same.
Start
995 SEK/mo
250 call minutes per month
For when you are out working and cannot pick up. Covers a few calls a day.
- ✓Answers the phone 24/7, in Swedish
- ✓Chat on your website
- ✓Transfers to you when needed
- ✓We set up the agent for you
- ✓Extra minutes 1.90 SEK
Pro
2 995 SEK/mo
1 500 call minutes per month
For offices, property managers and clinics with a steady flow of calls.
- Everything in Start, plus:
- ✓Six times the minutes
- ✓Extra minutes 1.40 SEK
Business
6 995 SEK/mo
5 000 call minutes per month
For businesses where the phone rings all day.
- Everything in Pro, plus:
- ✓Several phone numbers
- ✓Priority support
- ✓Monthly review of your calls
- ✓Extra minutes 1.10 SEK
Larger volumes, your own switchboard or an integration with your CRM or business system? We will put together a setup for you. Get in touch
All prices exclude VAT.
Compare plans
| Feature | Start | Pro | Business |
|---|---|---|---|
| Monthly fee (excl. VAT) | 995 SEK | 2 995 SEK | 6 995 SEK |
| Call minutes per month | 250 | 1 500 | 5 000 |
| Extra minute | 1.90 SEK | 1.40 SEK | 1.10 SEK |
| Answers the phone 24/7 | ✓ | ✓ | ✓ |
| Chat on your website | ✓ | ✓ | ✓ |
| Transfers to a person | ✓ | ✓ | ✓ |
| We set up the agent for you | ✓ | ✓ | ✓ |
| Phone numbers | 1 | 1 | Several |
| Priority support | ✕ | ✕ | ✓ |
| Data processing agreement (GDPR) | ✓ | ✓ | ✓ |
Comparison: a full-time customer service employee costs 40 000-44 000 SEK/mo including salary, employer contributions, pension and insurance, for daytime weekdays only. Voqal Pro costs 2 995 SEK and answers around the clock, every day.
Frequently asked questions
How many calls do the minutes cover?
A typical call takes a couple of minutes. 250 minutes covers a few calls a day, 1 500 minutes about 15-20 calls a day and 5 000 minutes around fifty. If you are unsure, we help you choose based on how much your phone rings today.
What counts as a call minute?
The time a call lasts, from when the agent answers until the call ends. If the agent transfers the call to you, that time counts too. Website chat does not count towards the minutes.
What happens if the minutes run out?
The agent keeps answering. Minutes beyond the plan cost 1.90 SEK on Start, 1.40 SEK on Pro and 1.10 SEK on Business, invoiced afterwards. If you regularly need more, you can switch plan at any time.
Is there a setup fee?
No. We set up the agent for you from your website and documents, walk through it with you and connect your phone. You are normally live within a week. Integration with your CRM or business system is separate work that we quote for.
How does the contract work?
Contract terms are agreed together based on what you actually need. Get in touch and we will walk you through what suits your business.
Can I switch plan?
Yes, at any time. A larger plan applies immediately. A smaller plan applies from the next month.
Choose a plan and get started
We set up your agent within a week. Fill in the form and we will be in touch the same day.